Last updated: Mar 28, 2026

Taroo, Inc. (“Taroo,” “we,” “our,” or “us”) is committed to protecting the privacy of children and families who use our creativity games and services.

This Privacy Policy explains what information we collect, how we use it, when we share it, how long we keep it, and the rights of parents and guardians.

If you have any questions, please contact us at founders@taroo.ai.

1. Who We Are

Taroo, Inc. is a Delaware C-Corporation with its principal business address at:

2261 Market Street STE 86808
San Francisco, CA 94114
United States

Contact: founders@taroo.ai

2. Children’s Privacy and COPPA

Taroo is designed for children and families. We comply with the Children’s Online Privacy Protection Act (“COPPA”) and other applicable child privacy requirements.

We do not collect personal information from children under 13 without verifiable parental consent, except where a limited exception under applicable law applies.

Parents or guardians may:

• review the personal information we have collected about their child

• request correction or deletion of their child’s information

• withdraw consent and request that we stop further collection or use of their child’s information, subject to any limited legal or security retention requirements

Instructions for making these requests are provided in Section 8 below.

3. Information We Collect

A. From Parents or Guardians

We may collect the following information from parents or guardians:

• name and contact information, such as email address and phone number

• account and authentication information

• payment information and transaction records, if you purchase paid services

• information submitted in connection with parental consent

• records of parental requests, permissions, and communications with us

• a child’s display name or nickname, where chosen for use in the product

B. From Child Users

We collect the information reasonably necessary to operate Taroo and provide its features.

This may include:

• game progress, quest completions, achievements, and learning history

• creative submissions and in-game outputs, including text, drawings, rhythms, captions, stories, images, audio, and other content created through gameplay

• interaction data, such as screen views, taps, clicks, navigation flow, session timing, retries, completions, and other in-app activity

• technical and device information, such as device type, operating system, app version, browser type, crash reports, and similar diagnostics

• persistent identifiers and similar identifiers used to support the internal operations of Taroo, such as authentication, security, analytics, debugging, and service functionality

Where relevant to a feature, Taroo may store child-created photos, audio, drawings, text, or other creative assets in our core product systems so that the feature works as intended, progress can be saved, and parents can view outputs and insights.

We do not collect precise geolocation. We do not access contacts, camera roll, microphone, camera, or similar device permissions unless the feature requires it and the appropriate permissions and parental consent have been obtained.

4. How We Use Information

We use collected information to:

• provide, operate, maintain, and improve Taroo’s games, features, and services

• save, restore, and display child creations, progress, and learning history

• personalize gameplay and parent-facing insights

• review gameplay interactions to diagnose bugs, improve usability, and improve product performance

• monitor app reliability, security, abuse prevention, and technical operations

• provide customer support

• process payments and subscriptions, if applicable

• comply with legal obligations and child privacy requirements

We may use persistent identifiers, analytics tools, and session replay tools for support for the internal operations of Taroo, including authentication, security, debugging, analytics, fraud prevention, service maintenance, and product improvement.

We do not use children’s personal information for targeted advertising, behavioral advertising, or sale of personal information to third parties.

5. Information We Share

We do not sell or rent user data.

We may share limited information only in the following circumstances:

• with service providers and vendors that help us operate Taroo, such as hosting, analytics, payment processing, authentication, communications, customer support, and infrastructure providers, and only under contractual restrictions and confidentiality obligations

• when required by law, legal process, or to protect the safety, rights, or security of users, Taroo, or others

• as part of a business transaction such as a merger, financing, acquisition, or sale of assets, subject to applicable legal requirements

We do not allow service providers to use children’s personal information for their own advertising, profiling, or unrelated commercial purposes.

6. Cookies, Local Storage, Analytics, and Session Replay

We use cookies, SDKs, local storage, and similar technologies for essential functions, such as keeping users signed in, remembering settings, securing sessions, and operating the service.

We also use analytics and session replay tools, including PostHog, to help us understand how Taroo is used, diagnose bugs, improve performance, review navigation and usability issues, and support the internal operations of the service.

These tools may collect categories of information such as:

• screen views and navigation paths

• taps, clicks, scrolling, timing, and feature usage

• device, browser, operating system, and app diagnostics

• persistent identifiers and similar technical identifiers

Where feasible, we configure analytics and replay tools to avoid collecting unnecessary sensitive information and to limit capture of content or screens that are not needed for analytics or debugging purposes.

Taroo does not use analytics or replay technologies for behavioral advertising, cross-context advertising, or sale of data.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

In general:

• child creative submissions and saved progress may be retained while the account remains active or until they are deleted by the parent or user, where applicable

• analytics and replay data may be retained for a shorter period based on product, debugging, and operational needs

• parental consent records, transaction records, and certain compliance records may be retained as needed for legal, audit, or dispute-resolution purposes

• backups and technical logs are retained according to our regular security and infrastructure lifecycle

We maintain reasonable administrative, technical, and physical safeguards designed to protect children’s personal information, including access controls, role-based permissions, secure storage, and other security measures appropriate to the sensitivity of the data we process.

Parents may request deletion of a child’s data at any time by contacting founders@taroo.ai from their registered email address with the subject line “Parental Data Request.”

8. Parental Rights

Parents or guardians may:

1. review the personal information we have collected about their child

2. request correction or deletion of that information

3. withdraw consent and request that we stop further collection, use, or storage of their child’s information, subject to limited legal or security obligations

4. request closure of their child’s account

To make a request, email founders@taroo.ai with the subject line “Parental Data Request” from your registered email address. We may take reasonable steps to verify your identity before processing the request.

9. Third-Party Services

Taroo may use trusted service providers and infrastructure partners to operate the service. These may include providers for:

• hosting and cloud infrastructure

• data storage

• analytics and session replay, including PostHog

• payment processing, including Stripe

• authentication, communications, and customer support tools

We share information with these providers only as needed for them to perform services on our behalf and subject to contractual obligations regarding privacy, confidentiality, and security.

A current list of material service providers may be requested by contacting founders@taroo.ai.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make a material change to how we collect, use, retain, or share children’s personal information, we will provide notice to parents as required by law, including by email or in-product notice where appropriate. Where required, we will obtain renewed parental consent.

The “Last Updated” date at the top reflects the current version of this Policy.

11. Contact Us

For questions or concerns about privacy, please contact:

founders@taroo.ai
Taroo, Inc.
2261 Market Street STE 86808
San Francisco, CA 94114
United States